logo

Import Incident type

1

Download the template

Download the template
2

Open the excel file

Open the excel file
3

Give names to each Incident Type. Select priority, allow reporters to change it or not. Link it to a default assignee, room type, generic equipement and/or a room.

Give names to each Incident Type. Select priority, allow reporters to change it or not. Link it to a default assignee, room type, generic equipement and/or a room.
4

Upload the file

Upload the file
5

Done 🚀

Done 🚀